Privacy policy

The GDPR aims to ensure that companies act more transparently, more securely, more specifically and more restrictively with personal data. That is why this privacy policy is a great opportunity to tell you how we handle data and appoint your rights regarding the processing of personal data.

This statement is byJacky’s privacy policy, and it explains our information processing practices. It applies to any personal information you provide to us and any personal information we collect from other sources such as via the by-jacky.nl website and other websites affiliated with byJacky.

ByJacky is the trade name of the company byJacky, a sole proprietorship proprietorship with its principal place of business at (1016 AD) Amsterdam, at Singel 284 C, the Netherlands, with company number 65407652, and its subsidiaries (also referred to as “byJacky”, "we", "us", or "our"). The byJacky entity responsible for your personal information (and the controller for the purposes of data protection laws) will be the entity that originally collects information from or about you.

This privacy policy does not apply to other websites that are connected to our websites by means of links other than those of our subsidiaries. We cannot guarantee that these websites of others handle your personal data in a reliable or secure way. Our advice is always to read the privacy policy of the relevant site to determine how they handle your personal data. 

Whilst trying to support our customers as efficiently as possible we need to collect and process data. We do this by having your privacy as our highest priority, and giving you control over your data, whilst still giving you all the information about our products and services that you are interested in.

We believe in the power of internet and e-commerce and strive to keep the internet as valuable as possible to all users. Therefore, we adhere to the following principles to ensure your privacy:

Control: we provide you with meaningful choices regarding the data we store, and will support you to alter your preferences at any point in time; On demand: we will provide the data we store for you within one (1) week;

Security: we will protect your data; and Meaningful information: we use your data to minimise the amount of irrelevant information you receive.

CONTACT DETAILS WHAT PERSONAL DATA ARE PROCESSED?

Website visit

Your IP address;Browser type;Domain name; Access time; Name, email address, telephone number, country and language;

Web server logs;

Anonymous demographic information; and If you are referred to our website and/or the website by social media such as Facebook etc. we process the personal data you gave to us (name, e-mail address, and telephone number.

Purchases and aftersales

Name; E-mail address; Telephone number; Address; Details about the contract you concluded with us;

Details about the product you bought

Review details; Payment details; Account number and password; data about your dimensions and measurements (finger or wrist size, necklace length); and particular interests (in brands or events).

Events

Name; E-mail address;Telephone number;Address; which events you are interested in which events you are invited to; and which events you go to.

Website contact form

Name; E-mail address;Subject of the message; and Contents of the message.

Newsletters

Name; and E-mail address.

WHY DO WE PROCESS YOUR PERSONAL DATA AND ON WHICH LEGAL BASIS?

Website visit Purchases and aftersales to complete the purchase transaction, aftersales, repairs, and guarantee work. 

Legal basis: performance of a contract; Provide you with the information you requested. Legal basis: your consent and our legitimate interests (we strive towards excellent service);Provide you with the services you requested. Legal basis: performance of a contract;

Contact you for reviews regarding our current services or potential new services.

Legal basis: performance of a contract and our legitimate interests (assessment and improvement of our services); Arrange and communicate with you about payment of our products. Legal basis: performance of a contract and our legitimate interests (our financial interests);Comply with laws and regulations.

Legal basis: compliance with a legal obligation; andUse if necessary, in court proceedings etc. Legal basis: performance of a contract and our legitimate interests (to defend our rights in case of a claim or proceedings).

Events

Provide you with the information you requested. Legal basis: your consent and our legitimate interests (we strive towards excellent service);Provide you with the services you requested. Legal basis: performance of a contract;Inform you about the events. Legal basis: performance of a contract and legitimate interests (marketing and excellent service);Arrange and communicate with you about payment of our services. Legal basis: performance of a contract and our legitimate interests (our financial interests); and Comply with laws and regulations. Legal basis: compliance with a legal obligation.

Website contact form

Provide you with the information you requested. Legal basis: your consent and our legitimate interests (we strive towards excellent service); Provide you with the services you requested. Legal basis: performance of a contract; and Arrange and communicate with you about your questions. Legal basis: performance of a contract and our legitimate interests (our financial interests).

Newsletters

Provide you with the information you requested. Legal basis: your consent and our legitimate interests (we strive towards excellent service);Provide you with the services you requested. Legal basis: performance of a contract; Inform you of our products or services and our partners. Legal basis: performance of a contract and legitimate interests (marketing and excellent service);

Contact you for reviews regarding our current products and services or potential new products and services.

Legal basis: performance of a contract and our legitimate interests (assessment and improvement of our services); andSend you the newsletter. Legal basis: your consent and our legitimate interests (marketing). If you prefer not to receive these newsletters you can always opt out. Then we will no longer send you newsletters.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

Website visit Purchases and aftersales Data regarding the performance of the contract, including the products you bought: five years after termination of the contract (statutory limitation period), or six months after expiry of the warranty period if the warranty period is longer than five years;Data regarding claims etc.: one year after settlement has been reached or legal proceedings have been terminated;Data regarding tax administration: seven years (tax legislation); andIn any other case will byJacky in principle retain your data for a maximum of two years after the relevant transaction has been completed. Events Website contact form

OBLIGATION TO PROVIDE PERSONAL DATA SHARING OF PERSONAL DETAILS

We may share your personal information between byJacky and its subsidiaries if necessary, to serve you and provide you the best experience with byJacky; Hosting provider;Payment services provider;Delivery companies;Chat function provider; Tax authorities;Our ICT providers/web providers;Our bank in order to process payment of invoices;Our partners if necessary, for the performance of a contract or to answer your questions; Our accountant; andLegal advisors.

TRANSFER OF PERSONAL DETAILS PRIVACY RIGHTS

Ask byJacky, at reasonable intervals, to inform you whether or not personal data relating to you are being processed and, if so, to request access to these personal data; Have your personal data corrected or supplemented if they are incorrect or incomplete;Have your personal data removed or the processing of your personal data restricted; Object to the processing of your personal data because of your specific personal circumstances;Object to the processing of your personal data for direct marketing purposes;Data portability in case the processing of your personal data takes place by automated means on the basis of your consent or in the context of the execution of an agreement; andWithdraw your consent when the processing of personal data is solely based on your consent.

AUTOMATED DECISION-MAKING PROTECTION OF PERSONAL DATA

We partnered with cloud providers that maintain high standards concerning data protection;We use industry standards for encryption, authentication, and back-up management;We monitor our servers and applications continuously for suspicious activity; andAll our employees are trained to keep your personal data private and safe.

DO WE USE COOKIES? 

For more information, please read the cookie policy of byJacky at by-jacky.nl.

CHANGES IN RELATION TO THIS PRIVACY STATEMENT.

ByJacky reserves the right to change this privacy statement from time to time, for example in the event of any changes to the laws and regulations in relation to the processing of personal data. Any changes will be published on the website. We therefore recommend that you check this private statement regularly to make sure you are aware of any changes. At the bottom of this privacy statement, you can see when this privacy statement was last updated.

This privacy statement was last updated on [Wednesday 9-6-2021].